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Tyre & Rim Cover

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Products

Value Added Products

Tyre & Rim Cover

Pothole, dodgy patches and surprise sidewalks...

Navigating South Africa’s roads can be tough on your tyres, rims and wallet. That’s why our Tyre & Rim Cover is here for you! So, let life take you on the road less travelled; we’ll handle any mishaps caused by potholes and uneven surfaces, all while protecting your savings.

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What is covered?

We will cover you if a tyre or rim on the insured vehicle is damaged due to road hazards such as potholes, debris on the road surface and other irregularities that pose a threat to your tyres and rims.

With Tyre & Rim Cover, you can claim for the following:

Tyre repair or replacement

• If the tyre damage can be safely repaired, we’ll have it fixed.
• If the tyre cannot be repaired, we will pay for its replacement.
• Coverage includes up to two incidents per year.

Rim repair or replacement

Rims may be damaged by hitting hazards on the road.
• If the rim cannot be repaired, we will pay for its replacement with a similar rim.
• Coverage includes up to two incidents per year.

Wheel balancing

Correcting the wheel’s balance with small weights fitted to the rim to prevent the wheel from vibrating at speed.
• We will cover one incident per year.

Wheel alignment

Adjusting the wheel’s camber and/or caster angles. Wheel alignment is often affected by hitting an obstacle such as a kerb.
• We will cover one incident per year.

Puncture repair

The risk of punctures to your vehicle’s tyres is ever-present, but you don’t have to fear – we will pay the costs if you need to have a punctured tyre repaired. We’ll cover:
• The costs for puncture repairs.
• Coverage includes six incidents per year.

What is covered?

With Tyre & Rim Cover, you can claim for the following:

Tyre repair or replacement

Rim repair or replacement

Wheel balancing

Wheel alignment

Puncture repair

• If the tyre damage can be safely repaired, we’ll have it fixed.
• If the tyre cannot be repaired, we will pay for its replacement.
• Coverage includes up to two incidents per year.

Rims may be damaged by hitting hazards on the road.
• If the rim cannot be repaired, we will pay for its replacement with a similar rim.
• Coverage includes up to two incidents per year.

Correcting the wheel’s balance with small weights fitted to the rim to prevent the wheel from vibrating at speed.
• We will cover one incident per year.

Adjusting the wheel’s camber and/or caster angles. Wheel alignment is often affected by hitting an obstacle such as a kerb.
• We will cover one incident per year.

Excesses and time limits

Excess

A percentage claim cost is charged with a minimum of R300.
An additional excess is applicable should a claim be logged within the first 90 days of commencement and the tyre thread is less than 3mm.

Important time limits

When you learn of an incident that may lead to a claim or receive any document relating to the claim, you must inform us and give us full details within 30 days of the incident.

Frequently Asked Questions: Tyre & Rim Cover

What is excluded from Tyre & Rim Cover?

Damage to tyres and rims on vehicles used for racing and/or speed reliability testing.
Damage to tyres and rims from a car accident, hijacking or theft, covered by comprehensive car insurance.
Damage to tyres and rims due to misuse, neglect or malicious damage.

Refer to Terms and Conditions for a full list of exclusions.

How do I make changes?

To make changes to your policy you can call our Customer Care Centre on 0860 10 50 85 to speak to one of our helpful consultants that will assist you

Any change or cancellation will be effective from the time and date agreed to.
If we need to make changes or cancel your policy, we will give you 31 days written notice.

How do I claim?

To make changes to your policy you can call our Customer Care Centre on 0860 10 50 85 from Monday to Friday, between 08:00 and 17:00 and one of our helpful consultants will guide you through the process.

To file a claim for pothold damage, do the following:

Be sure to log the claim within 30 days of the incident.
Have your ID, driver’s license and policy details ready. We may also ask you for evidence, so take photos of the pothold and your vehicle damage.
If your claim is valid, Dialdirect will submit your paperwork and manage the process.

How do my payments work?

Your Tyre & Rim Cover policy is payable on a monthly basis through debit order. Your premium is deducted on the date stated on your schedule to provide cover for the following month. If, in the month following the activation of your policy (and onwards), we do not receive your premium on the deduction date, you will be allowed a 15-day period of grace in which to pay your premium. If we still do not receive your premium after these 15 days, you will not have cover for that month.

To download your Tyre & Rim Cover terms and conditions, Click here

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Tyre & Rim Cover

Pothole, dodgy patches and surprise sidewalks...